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Shipping & Returns

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Shipping

We ship worldwide from Florida via USPS First Class, Priority and Priority Express.  Orders generally ship within 48 hours. Rates are based on the total weight of your order and your shipping zone. 

USPS First Class: 

  • Eastern and Central Time Zones: allow 3-5 days (including Saturday) for delivery
  • Mountain and Pacific Time Zones: allow 5-7 (including Saturday) for delivery

USPS Priority:

  • Eastern and Central Time Zones: allow 2-3 days (including Saturday) for delivery
  • Mountain and Pacific Time Zones: allow 3-4 days (including Saturday) for delivery

USPS Express: (Order must be placed by 2:00 pm EST to ship same day):  

  • Eastern and Central Time Zones: delivery generally next day by noon.
  • Mountain and Pacific Time Zones: delivery generally next day by 3:00 p.m.       
  • These times are approximate based on information provided by USPS and are not guaranteed by What's Up Dox.

International customers please note:  Import duties, taxes and charges are not included in the item price or shipping charges. These charges, if any, are the customer’s responsibility and are normally collected by the delivering freight (shipping) company or when you pick up the item so please do not confuse them for additional shipping charges.  We do not mark merchandise values below value or mark items as "gifts". US and international government regulations prohibit such behavior. 

Returns Policy

We want you to be happy with your purchase! You may return new, unused items within 30 days of delivery for a full refund or exchange. Shipping charges are not refundable unless the return is a result of our error (you received an incorrect or defective item, etc.)  Exchange orders ship free.

For your protection we recommend obtaining a tracking number for all returns  

Return forms with instructions are included with every order but please don't hesitate to Contact Us if you have any questions. 


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